Refund policy

All prints sold by Biarritz Studio are custom-made to order and are therefore non-returnable and non-refundable, except in the following cases:

- The item arrives damaged or defective: please contact us within 48 hours of delivery at info@biarritz.studio with photos of the damage. We will arrange a replacement or full refund.

- Lost in transit: If your order has not arrived within 30 days of the estimated delivery date, please contact us at info@biarritz.studio and we will open an investigation with the carrier.

We do not accept returns or issue refunds for reasons of personal preference, change of mind, or incorrect size selection. Please review product dimensions carefully before ordering.

For any issue, contact: info@biarritz.studio